Technical Service

Temp°Track™ is pre-configured and presented with a simple installation procedure. For most systems, the user can install the system software within 10 minutes. Alternatively, the system can be installed at low cost. Remote assistance can also be provided to assist with both software and hardware installation. Assistance is always available pre, during and post installation. Other services include:

Calibration

The calibration service comes with a NATA traceable calibration certificate. If an application requires high precision eg. +/- 0.1oC, we offer an error correction capability that can be built into Temp°Track™ to perform automatic adjustment based on the sensor's error profile.

Data Downloads and Reports

For businesses that do not have a PC, a data download service is available to retrieve all stored data from Temp°Track™. Printouts of data charts and reports are also available. This service can be performed remotely by equipping the system with a GPRS modem. Alternatively, an on-site data download service is available.

Refrigerator Temperature Profile

Different types of fridges use different temperature control mechanisms and can exhibit different temperature profiles throughout the day. There are many other factors that can produce temperature fluctuations inside the fridge, for example, the defrost-cycle, the condition of the door seals, the age and condition of the fridge compressor, the frequency of door opening, and the setting of the temperature dial. To ensure the fridge is maintaining its internal temperature according to the safety standards, we offer a fridge temperature profile measurement service.

Australia

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